Booking your wedding
To book your wedding and save the date on my calendar, I require a booking fee of 30% of the order total or 300€ if the total isn’t yet known (the remainder of the 30% being due with the 3 month payment). This booking fee goes towards your wedding flowers at the date of your wedding ,but is non-refundable should you cancel for any reason at any time (if postponing due to COVID19 restrictions we will forward the booking fee and any other payments to your new date).
Three months prior to your wedding, I require that your wedding flowers are 60% paid and at one month prior to the wedding, I require that your wedding flowers are 100% paid in full.
Changes to your order
For changes made more than three weeks before your wedding; I will adjust your final payment amount to reflect these changes. If removing items from your order and you have already made your final payment, then I will issue you a refund for the difference. If you are removing items from your original order, you may be responsible for the cost of particular items that have been specifically ordered for your wedding by Fabulous Things
For changes made three weeks or less before your wedding; There is not a refund for items removed from your order. Fabulous Things will apply the euro amount and/or flowers already ordered for any items removed towards something else for your wedding. You are however able to add additional needs right up to the wedding day, as long as the requests are reasonable. Reasonable requests include; extra boutonnieres, centrepieces, corsages and similar. I reserve the right to determine which requests are reasonable on a case by case basis.
Cancelling or postponing your wedding:
In the case of cancelling your wedding for any reason at any time, you will lose the 30% booking fee. If you are postponing due to COVID19 restrictions we will carry your booking fee and any other payments over to your new date. If you should cancel less than three months, but one month or more before your wedding date, I will refund the first payment less 25% of the total order amount. If you should cancel less than one month before your wedding date, all payments are non-refundable.
In the unlikely event that Fabulous Things cancels any deposits or other amounts paid will be refunded minus the costs of any work already carried out for your wedding and taxes/charges already incurred.
Materials rental Vases, candle holders, containers, stands etc., are available for hire. All materials are expected to be returned in the condition that they were hired. If materials are lost//or broken, they shall be replaced at full cost.
Delivery, set up and Pick up Fabulous Things will deliver to your venue and set up your flowers and will pick up your hired items on a day to be organised after your wedding, this time can be arranged on a wedding by wedding basis. Additional delivery locations can be serviced at an additional charge, again please discuss your requirements.
Our guarantee Fabulous Things will write up a wedding plan detailing all your preferred flowers and requests. These requests are my first priority and I will complete your wedding dreams to the best of my ability. If for any reason such as weather, pests, and certain seasons, typical availability may alter or flowers may not be an acceptable quality to use. Should this happen, I will use my discretion and substitute flowers similar in look and colour.
Often flowers grow bigger or smaller, taller or shorter or simply in a darker or lighter shade, if this is the case and the flowers aren’t suitable, I will substitute similar flowers at my discretion.
Communication Please don’t hesitate to voice all questions and concerns. It is important to communicate by pictures, email/phone to help me create the wedding flowers you have pictured in your mind.
Hire and associated services terms and conditions
The “Owner” is Fabulous Things
The “Hirer” refers to the person, firm or corporation hiring equipment from the Owner.
The “Equipment” means all the equipment and accessories supplied to the Hirer.
“Terms” means these Terms and Conditions of Hire.
2. HIRE CHARGES
These are based on a wedding by wedding pre determined period Extended hire periods can be arranged in the original booking of the Hirer and will depend on the availability of Equipment. Fabulous Things will provide a quote for an extended hire period on the request of the Hirer.
3. DEPOSIT, PAYMENTS AND OTHER FEES
A non-refundable booking fee of ….€ is required to be paid to Fabulous Things to confirm the Hirer’s booking. The booking fee paid will come off the total bill payable. Booking fees are required for all orders, with the exception of:
i. Orders placed less than 30 days from delivery require full payment to secure the booking.
ii. All Custom Built or Special Purchase Equipment requires full payment at the point of booking to commence manufacture or buying process.
Prices quoted are for delivery on street level. Extra charges may be payable for delivery to and removal from higher or lower level.
The total invoice must be paid 30 days before delivery or pickup of any Equipment. If the Hirer does not comply with this, Equipment will not be released and the deposit is non-refundable.
All prices are quoted in Euros.
4. CANCELLATION and POSTPONEMENTS
Booking fees paid are non-refundable to cancellation, change-of-mind or change of date. No refund applies to the booking fee amount. If Postponement due to COVID19 restrictions we will carry the booking fee and any other payments to your new date.
Any refunds will incur an administration fee of €95; your refund amount will be less this amount if a refund is eligible.
Cancellations are requested in writing by email or letter by the Hirer stated on the invoice and can be sent to Fabulous Things 7, Bernisson, 33580, Monsegur or email to firstname.lastname@example.org
Cancellations made more than 30 days from delivery will receive a refund of any funds remitted, excluding the booking deposit.
Cancellations made less than 30 days from delivery will receive a refund of delivery and collection fees only. The remainder of the bill must be paid in full as the cost of Equipment is considered cost of lost opportunity to Fabulous Things No refund applies for Equipment cancelled on delivery.
No refund applies to cancellations of Custom Built or Special Purchase Equipment and full payment must be paid by the Hirer.
Booking fees are non-transferable, apart from in the case of postponement due to COVID 19 restrictions when we will transfer your booking fee and any related payments to your new date.
In the unlikely event that Fabulous Things cancels any deposits or other amounts paid will be refunded minus costs for any work we have already carried out and any associated business expenditure, taxes and costs.
All quotes provided expire within 7 calendar days. Fabulous Things reserves the right to adjust the prices in any quotation once the expiry period has been reached. Equipment is hired on a ‘first come, first served’ basis and a quotation does not guarantee the availability of any/all items.
6. LIABILITY AND INDEMNITY
NOTE: All props are used and therefore reasonable signs of wear and tear will show as they are continual hire items.
The Hirer assumes all responsibility for the Equipment from the time of delivery until collection by Fabulous Things and is liable for all Equipment damaged or lost during this period. In the case of collection by the hirer, insurance is not covered by Fabulous Things once the Equipment has left the warehouse location.
The Hirer shall maintain at its expense liability, property and casualty insurance coverage in amount necessary to fully protect Fabulous Things Equipment against all claims, loss or damage of whatever nature or type.
Any Equipment used outside is done so entirely at the risk of the Hirer. In no case should the Equipment be used or left outside in the rain or overnight.
In no case should any furniture ( including dining chairs and lounge furniture) or floor coverings such as rugs be used on wet or muddy ground.
All items must be stored with covers provided when not in use, and left in secure dry storage.
Credit card details are required as a security bond from the Hirer and held in the case of any and all damages, breakages, theft or unaccounted Equipment from Fabulous Things
i. Once all Equipment is returned and checked that it is in the same condition as prior to dispatch no charge will be made. Fabulous Things decision as to the condition of the Equipment prior to dispatch and on return shall be final.
Any charges made regarding damages, breakages, professional-cleaning costs, repairs or shortages the hirer will be invoiced accordingly and the relevant amount will be charged to the hirer’s nominated credit card.
Upholstered items and furniture that are returned dirty will be professionally cleaned at our warehouse this includes items returned with muddy marks, scuff marks and grass stains and an invoice will be issued to you and charged to the hirer’s credit card for payment.
For all chair cushions that are returned dirty, €2 per cushion is charge to clean.
If an item is returned damaged but repairable, you the Hirer will be sent an invoice for the cost of repairs and payment will be charged to the hirer’s credit card.
It is the responsibility of the Hirer to ensure all crockery and glassware is rinsed of food and drinks, and must be re-packaged exactly as delivered.
In the event that Fabulous Things is issued with a fine due to the instructions of the Hirer, the fine will be payable by the Hirer.
The Hirer agrees that all charges for hire loss, hire extension, damage and repair will be paid and that all collection fees, legal fees or any expenses involved in the collection of these charges will be paid by the Hirer.
7. DELIVERY, SET-UP AND PICKUP
There must be a site contact available at all times during the delivery and collection days to sign for both the delivery and collection. The Hirer must provide Fabulous Things with the name/s of this person/s and contact details. Drop off access must be arranged by the Hirers prior to driver arriving. Help may be required to lift furniture on arrival. Neither the delivery person or the stylist are capable of lifting on their own where furniture is involved.
All hire items must be packed up and stored in an accessible place ready for collection, if any items are not packed away and ready for pick up at the designated time and cause delay to our staff. Which then requires our staff to pack up items this will incur a fine of €500 which will be charged to the hirer’s designated credit card.
If Fabulous Things are setting up Equipment, the Hirer is responsible for allowing sufficient time and access to the venue for set-up. In this instance an additional charge will be included for set up based on hire quantity.
When Equipment is received, it is the responsibility of the Hirer to check the itemised receipt to confirm all Equipment has been delivered. If item/s are missing from the order and are shown on the receipt, it is the responsibility of the Hirer to inform Fabulous Things immediately.
8. FABULOUS THINGS MANAGEMENT has the absolute right to refuse a booking and/or refund and payment made at their discretion.
Shop and shipping terms and conditions
We are very happy to ship the majority of our items internationally.
Cost of shipping
Costs for shipping items are calculated based on the volumetric weight of the products we ship and details of your final shipping destination.
Please note that when you make a purchase, you will be responsible for any potential import duties or taxes.
Everything we ship is wrapped in quality packaging and where possible will be recyclable. Infrequently an order may arrive damaged, as soon as you accept the item, please can you take a photo and contact us. Please retain all the wrapping and we will discuss how we can resolve the issue